Privacy policy
Privacy Policy
We value the trust you place in us. We hold the highest standards for secure transactions and customer information privacy, and we will not sell or rent your personal information to any outside organization.
Information We Collect
We collect the following information when you shop with us:
1. Name
2. Shipping and billing address(es)
3. Phone number
4. Email address
Cookies
We use cookies to operate the site and to store your preferences, enabling features like cart functionality and a smoother shopping experience. You can set your browser to notify you when a cookie is sent, giving you the choice to accept or decline it.
Technical cookies support core site functions such as user sessions and cart management. We also use cookies to remember your preferences and optimize your experience.
Third-Party Services
We use third-party services that may place cookies or collect information, including:
- Shopify, our e-commerce platform
- Analytics tools to understand site traffic and usage
- Our review platform, to collect and display customer reviews
- Email marketing tools, to send order updates and (with your consent) promotional emails
Please refer to each service's own privacy policy for details on how they handle your data.
Managing Cookies
You can manage cookie settings directly in your browser:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
How We Use Your Information
We use your information to:
- Process your purchases
- Communicate with you about orders and account updates
- Respond to inquiries and support requests
- Send you promotional offers, where you've opted in
- Maintain and improve our website and services
- Keep records for internal administrative purposes
How We Share Information
We may share your information with:
- Service providers who support our operations (payment processing, shipping, email delivery)
- Affiliated companies, under controlled circumstances
- Relevant parties in the event of a business transfer, such as a merger or acquisition
- Authorities, where required by law or necessary to protect our rights
We require our service providers to use your information only to perform work on our behalf, and not for their own purposes.
Your Rights
You may update your personal information at any time by contacting us. If you decline to provide certain personal information, we may be unable to complete your order.
Changes to This Policy
This policy may be updated from time to time. We encourage you to review it periodically.
Contact Us
Questions about this Privacy Policy can be sent to info@luxmiestates.com.